Privacy Policy

This Privacy Policy explains how Drain Emergency Cleaning East Sussex Ltd collects, uses and protects personal information for customers and website visitors across Crowborough, Wealden and East Sussex.

Who We Are

Drain Emergency Cleaning East Sussex Ltd operates as a 24/7 emergency drainage and drain cleaning company serving Crowborough, Wealden and East Sussex and the surrounding areas. Full contact details for any data-related queries can be found on our Contact page.

Information We Collect

When you contact us by phone or submit an enquiry form, we may collect information such as your name, phone number, email address, property address (where relevant to a job), and details of the drainage issue you have reported.

How We Use Your Information

We use the information you provide to respond to enquiries, schedule emergency call-outs and standard jobs, and provide quotes. We do not sell your personal information to third parties.

How We Store and Protect Your Information

We take reasonable administrative and technical measures to keep your personal data secure, and we retain information only for as long as necessary for the purpose it was collected.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us directly.

Cookies

Our use of cookies on this website is covered separately in our Cookie Policy.

Changes to This Policy

This Privacy Policy may be updated from time to time. The current version published on this page always applies.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please get in touch.